ORDERING & PAYMENT

 
 
ORDERING & PAYMENT

How Do I Place An Order?

When you see an item you like, click on "BUY" to add items in your cart and continue shopping until you are ready to complete your purchase. Then, click on "VIEW CART" to confirm your items. After you have made any changes and updated the quantities as desired, click on "FINALIZE" to finish.

What Payment Methods Do You Accept?

Minymetropolis.com accepts:

* Visa
* MasterCard
* Discover
* American Express
* Paypal - Website Payments Standard
* Google Checkout

How Will I Know That My Order Was Accepted?

After you click "FINALIZE" an e-mail confirmation including an order number will be sent to the e-mail address which you entered on your order form.

Can I Cancel My Order After It Has Been Placed?

Once you have submitted your order, and during the processing time frame, we are able to cancel your order. Once an order has been shipped we are no longer able to cancel an order.

How Do I Check My Order Status?

You can check the status of you order by clicking on 'EXISTING CUSTOMER PROFILE' in the top navigation bar. Sign in to access your Profile by entering your email and password. Then, click on 'Order History'. Click on an order number to view the entire order. If the order has shipped, click on the tracking number to track the status of your package. You can expect to receive your package in approximately five to seven business days from the date the package shipped.

What Does "Backordered" Mean?

We sometimes have merchandise for sale that has not yet been received at our distribution center, or that has sold out and is being restocked. You can still order these items to reserve your favorite color or size, and we'll ship them to you as soon as supplies are replenished. The expected ship date for backordered merchandise is listed when you add an item to your basket, and also during checkout. We do our best to keep these dates accurate, but please be aware that in rare circumstances we may experience delays. If your order contains a mix of in-stock items and backordered items and you select express shipping, we will only be able to apply the expedited shipping to the in-stock items. Backordered items cannot be expedited and will ship via standard shipping when they arrive.

 
 

      APPAREL SIZES

 
 

APPAREL SIZES

The following sizing section will help determine your fit. We want you to be confident that the size you select is the size that will fit. The key is knowing your body measurements. Be sure to take your measurements in your undergarments


Women's Sizes


Women's Apparel Sizes XSMALL SMALL MEDIUM LARGE
Size 1/2 3/4 5/6 7/8 9/10 11/12
Bust 32.5-33 33.5-34 34.5-35 35.5-36 36.5-37 38-38.5
Waist 24.5-25 25.5-26 26.5-27 27.5-28 28.5-29 30-30.5
Low Waist 26.5-27 27.5-28 28.5-29 29.5-30 30.5-31 32-32.5
Hips 34.5-35 35.5-36 36.5-37 37.5-38 38.5-39 40-40.5
Women's Belts Sizes SMALL MEDIUM LARGE
Waist 25 27 29
Low Waist 27 29 31
Women's Hats Sizes Cap Size 6.75 6.875 7 7.125 7.25 7.375 7.5 7.625 7.75 Inches 21.25 21.625 22 22.375 22.75 23.125 23.5 23.875 24
Women's Shoe Sizes US 5-6.5 7-7.5 8-8.5 9-9.5 10 11
EUR 36 37 38 39 40 41

Men's Sizes

Men's Apparel Sizes TOPS: SMALL MEDIUM LARGE XLARGE
Size 34 36 38 40 42 44 46
Chest 33-34 35-36.5 37-38.5 39-40.5 41-42.5 43-44.5 45-46.5
Shirt Size 14.5 15 15.5 16 16.5 17 17.5
BOTTOMS: SMALL MEDIUM LARGE XLARGE
Waist 28 30 32 34 36 38 40
Low Waist 27-28.5 29-30.5 31-32.5 33-34.5 35-36.5 37-38.5 39-40.5
Hips 33-34.5 35-36.5 37-38.5 39-40.5 41-42.5 43-44.5 45-46.5
Men's Belts Sizes SMALL MEDIUM LARGE XLARGE
26, 28, 30 30, 32, 34 34, 36, 38 38, 40,42
Men's Hats Sizes Cap Size 6.75 6.875 7 7.125 7.25 7.375 7.5 7.625 7.75
Inches 21.25 21.625 22 22.375 22.75 23.125 23.5 23.875 24
Men's Shoe Sizes US 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 12
EUR 40 40.5 41 41.5 42 42.5 43 43.5 44 44.5 45

HOW TO MEASURE

HEAD Measure around your head with a tape above your eyebrow ridges. If you are between even sizes, order your hat in the next larger size. NECK Measure around the base of the neck(the lowest point of the neck) w/ one forefinger between the neck and the tape. Number of inches equals the neck size that you should order. CHEST/BUST Measure under your arms at the fullest part of your bust/chest. Be sure to go over your shoulder blades. SLEEVE Place your hand on your hip with your arm bent 90 degrees. Start at the middle of your back across your shoulder to your elbow and down to your wrist. WAIST Measure around your waistline where you normally wear your pants with one forefinger between your body and the measuring tape. For low rise pants measure 1-1/2" below your natural waist. HIPS Stand with your heels together, keeping tape straight and parallel to the floor. Measure around the fullest part of your hips. INSEAM Using a pair of pants that fit you well, measure from the crotch seam to the opening at the bottom of the pant leg. Round the number to the nearest 1/2" to get your inseam length. BELTS (WOMEN) Belts normally sit at the natural waist, but low rise pants sit at your low waist. BELTS (MEN) Order one size larger than your pant waist size. (i.e. if you wear a size 32 pant, order a size 34 belt). SHOES The "M" denotes medium; all of our shoes are medium width. The "H" denotes a half size (Example: 8-M = size 8H-M = size 8 1/2) If only whole sizes are offered, and you normally wear a half size, we recommend you order the next size up

 
 

      RETURNS & EXCHANGES

 
 

RETURNS & EXCHANGES

How do I return/exchange an item?

We want you to love what you ordered. If something is not right, let us know. Follow the directions on the back of the packing slip to return merchandise for credit. If you would like other items you may place another order through the web site or specify what items you would like in the New Merchandise area on the packing slip. Pack all items in a secure carton or reuse the original packaging and enclose the packing slip.

Please remember to include the order number on your return label. Our return address is:

Mini Metropolis

6710 F Ritchie Hwy # 283

Glen Burnie, MD 21061


Your refund will be credited back to the same card used to make the original purchase. Please allow one to two billing cycles from the day you return the merchandise for your account to be credited. Sorry, we cannot accept COD returns.

*Please note that International and Canada orders are refunded in US dollars. Your credit card company will calculate the current exchange rate automatically.

Please note that Minymetropolis.com is unable to provide a pre-paid return label for shipments sent outside of the continental U.S, and for some larger merchandise. In these cases, your package will not qualify for free Merchandise Return service with USPS. Returns made without a pre-paid shipping label can be sent via traceable method to the address shown above; please note that any shipping fees associated with making these types of returns are the responsibility of the customer.
You may return an item and get a full refund, or exchange the item, within 14 days from delivery.. That means that you have 14 days from receiving your package to choose an exchange or refund. This assumes that the item has not been worn and is returned in the same condition as you received it.In case of a return or exchange, you cover the cost of shipping. If the return is due to a faulty item or wrong item, however, we will reimburse your shipping costs. Note that we do not reimburse the original cost of shipping.

1. Always email our customer service crew so that we can make a reservation for your exchange item. Customer service is reached at customerservice@minymetropolis.com .If you do not email us to reserve your exchange item, you'll risk it being sold out. Be prepared to state your customer and order number when you email.

2. When you've emailed customer service, fill out the return slip that was included in your package.

3. Send the item, along with the return slip, back to us; you'll find our address on the return slip. You pay the shipping.

4. When we've recieved your return and approved of it, we send out your exchange item. If the exchange item costs less than the original item, we refund the money to your credit card.Note that you pay the return freight costs. You are responsible for items lost in transport.

 
 

      SHIPPING INFO

 
 
SHIPPING INFO

How Will My Order Be Shipped and How Much Will I Be Charged?

Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays). Your order will be shipped Standard Service unless you select an alternative. Once it is shipped, orders are generally received within 7 business days.

Standard shipping costs


>> $0-$49.99 ... add $5.00
>> $50-$99.99 ... add $10.00
>> $100-$149.99 ... add $12.00
>> $150 and over ... Free Standard Shipping
>> International ... add $20.00 to the standard shipping tiers shown above
>> Canada orders ... add $10.00 to the standard shipping tiers shown above

Can My Order Be Shipped Internationally?

(M|N|METROPOLIS) ships all orders within the continental United States via USPS First Class and Priority Mail. Federal Express and UPS services.Orders to Alaska, Hawaii and Puerto Rico will be shipped via USPS First Class and Priority Mail as well.Orders to Canada and the rest of the WORLD will be shipped via Air Mail or DHL.Your shipping charge will vary based on weight and country of destination.Your package will be subject to customs/duties charges. DHL and (M|N|METROPOLIS) are not responsible for customs/duties charges. These costs are determined by your local customs office. (M|N|METROPOLIS) cannot determine the cost of these charges in advance.Please allow 2-3 weeks for delivery

When Will I Be Charged?

Once your order has shipped, your credit card will be charged, you will also receive an e-mail informing you that the order has been shipped. You will only be charged for the items that are shipped to you, along with appropriate shipping and tax, where applicable. Orders are subject to verification and acceptance before shipping. We are not responsible for typographical errors.

 
 

      TERMS OF USE

 
 

TERMS OF USE

Pricing Policy

At Minymetropolis.com, our commitment is to offer convenience, service, and product availability on-line at compelling prices every day, with certain limited time offerings of merchandise at promotional prices. While merchandise offered on-line at Minymetropolis.com will usually be priced the same as merchandise offered at our affiliate sites, in some cases, Minymetropolis.com may have different prices or promotional events at different times

Colors

We have done our best to display as accurately as possible the colors of the products shown on the Minymetropolis.com web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Correction of Errors and Inaccuracies

The information of the Minymetropolis.com web site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your Minymetropolis.com purchase you may return it with the original Minymetropolis.com packing receipt. Please see our Return Policy.

Typographical Errors

In the event an Minymetropolis.com product is listed at an incorrect price due to typographical error or systems error, Minymetropolis.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Minymetropolis.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Minymetropolis.com shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site/ or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by Minymetropolis.com without notice at any time for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Minymetropolis.com may deliver notice to you by means of electronic mail, a general notice on the site, or by written communication delivered by first class U.S. mail to your address on record in Minymetropolis.com account information.

Enforcement of Terms and Conditions

By accessing and using the Minymetropolis.com web site, you agree that your access to and use of the Minymetropolis.com web site is subject to these Terms and Conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of the State of Maryland, United States of America.

Use of Site

Harassment in any manner or form of the site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including an Minymetropolis.com or other licensed employee, host, or representative as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through this site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.

Indemnification

You agree to indemnify, defend, and hold harmless (M|N|METROPOLIS), its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorney's fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third Party Links

In an attempt to provide increased value to our visitors, (M|N|METROPOLIS) may choose various third-party web sites to link to from its own site. However, even if the third party is affiliated with(M|N|METROPOLIS),(M|N|METROPOLIS)has no control over these linked sites, all of which have separate privacy and data collection practices, independent of (M|N|METROPOLIS) has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. None the less, (M|N|METROPOLIS) seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its site, but for sites it links to as well (including if a specific link does not work)

Disclaimer

THIS SITE AND THE MATERIALS AND PRODUCTS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, (M|N|METROPOLIS) DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMNT. (M|N|METROPOLIS) DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. (M|N|METROPOLIS) DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability

(M|N|METROPOLIS) SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF THE PRODUCTS, EVEN IF (M|N|METROPOLIS) HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

 
 

 
     CONTACT US

 
 


By Mail / Phone / Fax / Email

MINI METROPOLIS

6710 F Ritchie Hwy # 283
Glen Burnie, MD 21061



Sales (800) 381-8678
Open from 10am - 7pm, Monday - Friday
Customer Service (800) 381-8678
Open from 10am - 7pm, Monday - Friday

Fax / Voicemail (212) 202-9644


Advertise: with MINI METROPOLIS you reach more than thousands of fashion and music-interested visitors from all over the world. set@minymetropolis.com

New brands / suppliers: e-mail us a short presentation of your company along with your catalog or images to >
set@minymetropolis.com